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Digital Marketing Resources

Case Study Online Reputation Management
Patrik Muehlematter

I hope you enjoy reading this blog post.
If you just want FairTech’s team to do your reputation management for you, visit our Online Reputation Marketing service page.

SWS is FairTech's partner that provide the necessary system

Study Sona Tours Reputation Management

The Challenge

Sona Tours were facing a challenging market:
competitors were increasing and were cutting profit margins to differentiate themselves. Sona Tours needed to take action.

When your business is creating trust that you can make dream vacations a reality, there is nothing more important than your reputation.

When Sona Tours approached SWS back in 2015 they had 0 reviews and a limited presence online which they knew needed to change.

Taking Action

Sona tours approached the expert team at SWS to help them to take a more proactive approach in developing, marketing and managing a 5 star reputation online.

Through the use of a simple to use, yet very powerful platform, SWS created a bespoke interface which allowed Sona Tours to capture and market their reviews.

Client Experience

Sona Tours were amazed by the ease of providing a simple link to clients that would automatically populate every platform of their choosing.

To find out more about Sona Tours, please visit sonatours.co.uk or contact them on +44 (0) 20 8951 0111.

The development of our online reputation has been instrumental to our growth and success. The ease of implementing the system and the increases we have seen are a testament to the dedication of the team at SWS.

Chetan Shah, Finance Director, Sona Tours

The Results

Sona Tours have benefited from:

  • 170,056 website review views (as at January 2019)
  • Reviews across all major social media platforms
  • 434 reviews marketed, 840 monthly marketing reach
  • 5 star rating across all online directories
  • Increase in web traffic (external platforms)

Do you want to be our next success story? Let me offer you a free audit of what potential customers see about your business online and a free strategy session with our reputation specialist. During this session we will review your audit report and show you how you can get on top of your reputation so clients are attracted to you instead of your searching for them.

Patrik Muehlematter

The 1:1 Free strategy session is based on the result of the free audit of your actual reputation and the Confident Cash-flow Formula. It can be adapted to all industries and company sizes. It leaves room for creativity and hits the mark every time with SEO.

You’re only 3 steps away from having new clients requesting your services while you sleep. FairTech’s reputation team will combine simple techniques that will turn your reputation into actual customers.